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Returns & Exchanges

IMPORTANT: With limited exceptions, returns are refunded via store credit redeemable on dressbarn.com. Dressbarn does not issue store credit for the original shipping charges.

With limited exceptions, we do not provide pre-paid return labels; you are responsible for covering shipping costs to return.

Online Returns Policy

Please be sure to send us your item(s) back in full accordance with our Return Policy:

  • Items must be sent back within 30 days of the delivery date.
  • Items must be unworn, unwashed, and have original tags attached.
  • After contacting our support team at support@dressbarn.com, an agent will create an unpaid shipping label and will send it to you to print and attach to the package.

  • Upon receiving the return and passing inspection, support agent creates a store credit for the customer to use for purchasing an exchange, etc

  • We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

  • Returns are processed within 5-7 business days after your item(s) are delivered to us.

30% OFF All Bottoms | Tops at $24.99+ | Extra savings and free shipping with Rewards
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Rewards Member Benefits

Here’s what you’ll receive when you sign up.

Free Shipping

10% Off On Selected Items

You’ll automatically get a 10% off discount on all products indicated by the rewards logo Rewards. VIP discounts do not stack with other coupons.

Free Shipping

Free Shipping

Dressbarn Rewards members enjoy complimentary shipping on thousands of products indicated by the rewards logo Rewards

Free Returns

Free Returns

Rewards members can return or exchange their purchase for free on all products marked with the rewards logo Rewards

What Our Rewards Members Are Saying:

“It’s the ultimate shopping experience! I love getting discounts on everything on-site and having access to new styles. It has paid for itself after my 1st purchase!”
— Sharon

“It’s so worth it! Love that I get discounts sitewide plus, it saves me from the cost of returning pieces too.”
— Bianca

“Dressbarn has so many new beautiful pieces! I enjoy having access to new designers and collections ahead of everyone. Plus, I get discounts on everything! It’s amazing!”
— Anna

FAQs

Will my 10% savings be on top of my exclusive coupons from the newsletter?

Yes! With Dressbarn Rewards, you’ll get more discounts than everyone else. Save an additional 10% on top of the coupons you receive from us.

When are my membership fees due?

Membership fees are charged one month from the date of your first purchase of a Dressbarn Rewards Membership

What are the costs for a Dressbarn Rewards Program membership?

The Dressbarn Rewards Program is only $9.99 for a monthly membership.

Is Dressbarn Rewards available outside of the United States?

Currently, we are only able to offer the Rewards member benefits to people located inside of the United States.

Join Dressbarn Rewards Today!

Sign up now and enjoy exclusive, early access offers and insider access to new styles and promos!

Monthly

$9.99/month

Yearly

$69.00/Year

*Dressbarn Rewards is unavailable outside of the U.S.

Terms and Conditions

When you purchase a subscription, you are signing up for the perks of being a rewards member. Perks include a 10% discount on selected items as well as free shipping and returns on eligible items. Eligible items are select products with rewards logo badge shown on the product’s dedicated page. Based on the subscription package you select, you will be billed for your subscription at the interval and price you select. Your payment details will be stored securely and you will be charged for your subscription at the interval you select, unless you choose to pay in advance. Subscriptions will automatically renew at the end of your selected interval. If you do not want to renew your subscription you may cancel. You may cancel your subscription at any time through your DressBarn account under the “manage subscription” button. Cancelling your membership cancels your rewards for the following subscription period, it does not refund your purchase, except for the first subscription period, which you may call or email customer support to have refunded. Our customer support team can be reached by email at support@dressbarn.com

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