What payment methods does Dressbarn accept?

Dressbarn accepts major credit and debit cards, including Visa, Mastercard, American Express, and Discover.

Additional payment options may be available at checkout. Available payment methods will be displayed when you complete your purchase.

When will I be charged for my order?

Your payment method is authorized when your order is placed. Depending on your payment method or financial institution, the timing of the final charge may vary.

If we are unable to process your payment, additional information or another payment method may be required before your order can be completed.

Why was my payment declined?

Payments may be declined for a variety of reasons, including incorrect payment information, billing-address discrepancies, insufficient funds, or your financial institution's security requirements.

If your payment is declined, please confirm that your billing and payment information is correct or contact your financial institution for additional information.

Does Dressbarn charge sales tax?

Where required, applicable sales tax is calculated based on the shipping destination and displayed during checkout.

The final tax amount may be adjusted when your order is processed in accordance with applicable tax requirements.

How do I use a promo code?

Enter your promo code in the designated field during checkout. If the promotion applies to your order, the discount will be reflected before you complete your purchase.

Promotional offers may be subject to exclusions, expiration dates, minimum purchase requirements, or other terms. Unless otherwise stated, only one promo code may be applied per order.

Can I add a promo code after my order has been placed?

No. Promo codes must be applied before your order is submitted and cannot be added to a completed order.

We recommend confirming that your discount appears in the order total before completing checkout.

How do I use Dressbarn store credit or a gift card?

Enter your valid Dressbarn store credit or gift card information in the appropriate field during checkout.

Gift cards and store credits issued by the former Dressbarn retail business before September 1, 2020 are not accepted on Dressbarn.com.

Why isn't my store credit or promo code working?

First, confirm that the code was entered correctly and review any applicable expiration dates, exclusions, or promotional terms.

If you believe a valid Dressbarn store credit or promotional code is not working, contact Customer Support before placing your order so we can review it.

Is my payment information secure?

Payments made through Dressbarn.com are processed through secure payment systems. Orders may also be subject to payment verification or security review.

In some cases, additional information may be required before an order can be processed.

Need help?

For assistance with a payment, store credit, or promotion, contact us at support@dressbarn.com or submit a Customer Support Request through our Help Center.