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Returns & Exchanges

Dressbarn offers free and easy returns on orders. Prepaid return labels are now added to all purchases. For health and safety reasons, masks and other limited items may be excluded from returns.

IMPORTANT: With limited exceptions, returns are refunded via store credit redeemable on Dressbarn.com. Dressbarn does not issue store credit for the original shipping charges.

Online Returns Policy

Please be sure to send us your item(s) back in full accordance with our Return Policy:

  • Items must be sent back within 30 days of the delivery date.

  • Items must be unworn, unwashed, and have original tags attached.

  • Return shipping labels must be attached to the package.

  • Upon receiving the return and passing inspection, support agent creates a store credit for the customer to use for purchasing an exchange, etc.

  • We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

  • Returns are processed within 5-7 business days after your item(s) are delivered to us.
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