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FREE SHIPPING OVER $79

Shipping FAQs

Where does Dressbarn ship?

Dressbarn.com currently ships to the 48 contiguous United States.

Are all items shown online available?

Items available on Dressbarn.com are subject to availability and are generally sold on a first-come, first-served basis.

In rare cases, an item may become unavailable after an order is placed. If we are unable to fulfill an item, we will notify you and issue a refund for the affected item.

Select items may occasionally be offered for advance sale. When applicable, estimated availability or shipping information will be included with the product details.

Can I cancel or change my order after it is placed?

Orders begin processing shortly after they are placed and cannot be canceled or modified once submitted. This includes changes to items or the shipping address.

Please review your order and shipping information carefully before completing your purchase.

How long will it take to receive my order?

Standard orders are generally expected to arrive within 5–7 business days after processing.

Delivery estimates include processing and carrier transit time. Orders placed after business hours, on weekends or holidays, or during peak periods may take longer.

Delivery times are estimates and may vary based on the carrier, destination, item availability, weather, or other shipping conditions.

How much does shipping cost?

Shipping costs are calculated and displayed at checkout.

Shipping and handling charges are non-refundable.

Will all of my items arrive together?

Not necessarily. Orders containing multiple items or gift cards may ship from different locations and arrive in separate packages or on different dates.

There is no additional charge for split shipments.

How can I track my order?

Once your order ships, you will receive an email with available tracking information.

Please allow up to 24 hours for tracking information to become available or update within the carrier's system.

What if tracking says my package was delivered, but I can't find it?

First, check the delivery location and any available carrier delivery details. If your package was delivered to a location where someone may have accepted it on your behalf, please check with them as well.

If you still can't locate your package, contact Customer Support. We'll review the available delivery information and determine what assistance may be available.

What if an item is missing from my package?

If your package arrives with an item missing, please contact Customer Support within 30 days of delivery.

We may ask for photos of the package, packing slip, and items received to help us review the issue.

How do I contact Customer Support about a shipping issue?

Submit a Customer Support Request or email us at support@dressbarn.com.

For returns or other order questions, please visit the applicable section of our Help Center.

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