Getting Dressbarn Rewards?

Dressbarn.com ships to all 50 states, APO/FPO addresses and U.S. territories.

ITEM AVAILABILITY

All items available for sale on the dressbarn.com website are expected to be in stock and available for shipment. Orders begin the shipping process as soon as your online purchase is complete. Items are shipped once they are located in stock, your payment is approved, and the receiving address is verified. Currently, we do not offer advanced sale or backorder options.

Shipping Methods and Costs

Standard Shipping: $6.99 (3-5 business days)

If your order has multiple items and/or includes gift cards, they may be shipped from multiple locations and/or arrive in different packages on different dates, there are no additional charges for split shipments.

Shipping and handling charges are non-refundable, even in the event of a return. Please note that processing times can be 1 to 2 business days.

Standard orders placed before noon EST Monday - Friday will be shipped the same day. Delivery will be in 3-5 days business days.

IMPORTANT: With limited exceptions, returns are refunded via store credit redeemable on Dressbarn.com. Dressbarn does not issue store credit for the original shipping charges.

With limited exceptions, we do not provide pre-paid return labels; you are responsible for covering shipping costs to return.

Online Returns Policy

Please be sure to send us your item(s) back in full accordance with our Return Policy:

• Items must be sent back within 30 days of the delivery date.
  
  
• Items must be unworn, unwashed, and have original tags attached.
  
  
• After contacting our support team, an agent will create an unpaid shipping label and will send it to you to print and attach to the package.
  
  
• Upon receiving the return and passing inspection, support agent creates a store credit for the customer to use for purchasing an exchange, etc
  
  
• We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
  
  
• Returns are processed within 5-7 business days after your item(s) are delivered to us.
  
  

For customer service questions relating to the previously existing Dressbarn in-person stores and any orders placed online prior to January 1, 2020, please use the following link to get your questions answered: https://www.ascenaretail.com/customer-inquiries/